Privacy Policy

Lightsource Productions LTD Privacy Policy

Introduction

At Lightsource Productions LTD (“Lightsource”, “we”, “us”), we are committed to protecting the privacy of our website visitors and customers. This Privacy Policy explains how we collect, use, share, and protect your personal data.

Information We Collect

  • Enquiry Forms: When you fill out an enquiry form on our website, we may collect your name, email address, phone number, and any other details you provide.
  • Google Analytics: We use Google Analytics to collect information about how visitors use our website. This includes data such as your IP address, browser type, pages visited, time on site, and referring websites.
  • Cookies: Our website uses cookies (small data files) to improve your browsing experience and track website usage.

How We Use Your Information

  • Responding to Enquiries: We use your contact information to respond to your enquiries and provide information about our services.
  • Website Analytics: We use Google Analytics data to understand website traffic patterns and improve our website’s functionality and content.
  • Internal Marketing: We may use your information for limited internal marketing purposes, such as sending you occasional updates or promotions about our services. You can opt out of these communications at any time.

How We Share Your Information

  • Service Providers: We may share your data with necessary third-party service providers who help us with website functionality, analytics, or marketing. These providers are contractually bound to protect your information.
  • Legal Obligations: We may disclose your data if required by law, court order, or to protect the rights or safety of Lightsource or others.

Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no internet transmission is completely secure.

GDPR Compliance

Lightsource Productions LTD complies with the UK General Data Protection Regulation (UK GDPR). Here’s how we ensure your rights under the UK GDPR:

  • Lawful Basis for Processing: We collect and process your data only on lawful grounds, which may include:

    • Consent: When you explicitly consent to specific data processing activities.
    • Contract: To fulfill our contractual obligations to you.
    • Legitimate Interest: When processing is necessary for a legitimate interest of Lightsource Productions, and this interest is not overridden by your privacy rights.
  • Your Rights Under the UK GDPR: In addition to the rights mentioned earlier, the UK GDPR grants you the following:

    • The Right to be Informed: We are transparent about how we use your data through this Privacy Policy.
    • The Right to Complain to a Supervisory Authority: You can lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk/concerns/ or another relevant body if you believe we have not handled your data properly.

International Data Transfers

We may transfer your personal data outside the UK. Where this occurs, we will ensure appropriate safeguards are in place to protect your data, such as using standard contractual clauses approved by the UK or other legal transfer mechanisms.

Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access and Correction: You may request access to the personal data we hold about you, and request to correct any inaccuracies.
  • Deletion: You may request to have your personal data deleted, subject to certain limitations.
  • Restrict Processing: You may request to restrict the way we process your data.
  • Object to Processing: You may have the right to object to certain types of processing of your data.
  • Data Portability: You may have the right to receive your personal data in a structured, commonly used, and machine-readable format.
  • Withdraw Consent: When you have provided consent for processing, you have the right to withdraw it at any time.

Cookie Controls

Most web browsers allow you to manage cookies. You can set your browser to disable cookies, but this might affect the website’s functionality.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on our website with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or our data handling practices, please contact us at:

  • Email: info@lightsource.co.uk
  • Phone: 01952 442222

Effective Date: 6th March 2024

Lightsource Productions is your solution for exceptional event management, AV hire, live streaming and video production services nationwide.

With our extensive expertise and cutting-edge technology, we are committed to delivering unparalleled services across the UK. Whether you require flawless execution for conferences, award ceremonies, or product launches, or seek to elevate your audio-visual experience through our comprehensive AV hire and production services, Lightsource Productions is your go-to solution.

Our skilled team will expertly capture the very essence of your moments through our professional video production services, while our live streaming services connect you to your audience in real-time. Embrace the future with our state-of-the-art technology solutions.

Get in touch now to discuss your AV requirements and allow us to craft an extraordinary experience that surpasses all expectations.

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